Job Description: - Responsible for designing, administration and configuration of current Citrix Presentation server 4.0, XenApp 5.0 and XenApp 6.0; - Responsible for any type of changes like application upgrades, new installations and Farm/server migrations; - Creates new procedures and processes to drive desired results; - Maintain environment and system support procedures and documentation; - Performs installation, customization and maintenance of the operating system and systems software products in support of business processing requirements; - Performs system software installations and upgrades system software changes. Tests software updates and patches; - Monitors and tunes the system to achieve optimum performance levels; - Designs, develops or recommends new or revised systems or system utilities as necessary; - Work with 3rd party vendors to address infrastructure issues; - Performs root cause analysis on failed components and implements corrective measures; - Applies research, information gathering and analytical and interpretation skills to problems of diverse scope; - Assumes responsibility to improve service, efficiency and quality of work; - Conducts analysis, prepares reports, and works on project implementation; - Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels; - Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.
Assist internal Cargill customers with Microsoft Windows server related support and projects. Responsible for implementation of global standards for Windows servers and systems around the world. Actively participate as a member of the global MWTS team. Responsibilities: - Provide operational support for Windows servers in accordance with agreed upon service levels with guidance, including: - Performing system administration tasks - Incident management - Problem management - Configuration, change, release, capacity and availability management - Understand and follow Information Protection guidelines - Communicate effectively with customers and peers - Test, evaluate, implement, and support new technologies - Assist customers with Windows server projects, migrations, and new deployments with guidance, including: - Installing and configuring systems - Participate in migrations - Hardware recommendations - Operating system expertise (Server, advanced Server, Terminal Server)
Electronic Arts (EA) is the world's leading interactive entertainment software company. Founded in 1982, the company develops, publishes, and distributes interactive software worldwide for videogame systems, personal computers and the Internet. In fiscal Responsibilities: - Diagnostics and troubleshoot servers like: Domain controller, file server, Altriris, Web server-IIS, RIS/WDS, WSUS, FSRM, video server, control access; - Diagnostics and troubleshoot communication issues ( switches, routers, VPN, AP, video conferencing…); - Software deployment, data backup; - Monitoring servers and systems performances, purpose new equipment improvements; - Purchasing new IT equipments; - Set up Help Desk/CRM system to manage internal support requests; - Ensure mail operation is up 24 hours a day, 7 days a week; - Ensure licensing compliance on all software and equipment; - Maintain software and hardware inventory; - Ensure desktop machine health and operation; Achievements: - Build servers like RIS, WSUS; - Create 7 VLANS ( 1xHP Procurve 5304XL, 2xHP Procurve 2524, 1xHP Procurve 2650); - implemented power management settings trough group policy; - Silent deployment for internal and standard software ( Office suite, Adobe Professional, Winrar…) - implemented security, software installation/restrictions(Hash rules), scripts trough group policy
Responsibilities, Achievements - Maintain and administer the network of approximately 350 computers; - Maintain, monitor and administer two domain controllers ( windows 2003 standard ); - Maitain, monitor and administer 10 terminal servers, one fileserver, and one print server; - Design and supervise the structured network cabling; - Help desk activities inside the firm and over the phone with our employers from outside of Bucharest; - Install and configure O.S.’s (Win Xp, 2003, 2000, 98); Install and configure other applications (MS Office, antivirus, Corel Suite, online banking related programs, etc.) - Install and configure devices: network printers, hardware rooter, access points, etc; - Training new employees in network assistance; - Backup strategies on SQL server; - Build and maintain other servers, like RIS, WSUS
Responsibilities, Achievements - Maintain, monitor and administer one domain controller (windows 2003 small business); - Maintain, monitor and administer one phone server. - Help desk activities inside the firm and on the field. - Backup strategies on SQL server 2000; - Install and configure POS in Bucharest and in others cities
Responsibilities, Achievements IT consultant, service and sales responsibilities. References, Other observations I left the firm because of the school.