Bar Waitress at GRC Global River Cruises GmbH

  • România
  • România
  • Romania
  • Romania
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  • Ultima actualizare: 13.03.2013
  • Numar referinta: 67872


Permis de conducere
  • B

Limbi straine

  • Last update: 13.03.2013
  • Reference number: 67872


  • June 2012 - September 2012

    Bar Waitress, GRC Global River Cruises GmbH

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Tourism

    The daily set-up,the professional preparation and friendly service of the listed beverages in the bar,in the lounge and on the sun deck.
    During meal times i assist with the service of beverages and food in the restaurant.
    In charge of welcome and farewell cocktails as well in the afternoon tea,responsable for the impeccable cleanness and hygiene in the bar area.

  • September 2011 - May 2012

    Waitress,Bartender,Cashier, Ramada Continental Hotel

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    Providing a warm welcome for customers
    Receive food & drink orders & serve customer requests to the standards required. 
    Serving dishes to customers at tables. 
    Learning the names of & building relationships with regular customers. 
    Ensure timely delivery of all food & beverage items to customers. 
    Understand menu content and keeping up to date with any menu changes. 
    Making recommendations from the menu if requested
    Answer guest queries in a polite and helpful manner. 
    Clearing cutlery and dishes away from tables
    Passing food orders through to the kitchen staff promptly. 

  • April 2011 - September 2011

    Head Waiter,Bartender, Vesuvius F&B

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Restaurants

    Ensure that Accountable for the management of Casual Dining Area and Buffet service
    Visit each table of Casual Dining area on day by day basis, ensuring guests are completely satisfied with the
    food and service
    Direct, oversee and evaluate the performance of workers
    Notify the Restaurant Manager of any angry patrons.
    the Restaurant workers follow company policies at all times about uniforms, personal look and cleanliness

  • August 2004 - November 2010

    Unit Manager, Tequila Bowling

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Tourism

    Make sure about the profitability by balancing service with costs. 
    Encouraged guests 100% satisfaction for steady business
    Responsible for starting customer service contest for servers, bussers and hosts for improvement of service
    Checked BOH for food quality, steady sanitation and presentation 
    Provide training and advice for servers to maximize the performance level. 
    Started introduction seminars for servers to increase the sales
    Responsible for hiring and training new employees

  • June 2002 - July 2003

    Waitress,Cashier, Maatouk Caffe

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Restaurants

    Collecting payments from customers, writing food orders on order slips, memorizing orders, entering orders into computers for transmittal to kitchen staff, informing customers of daily specials, cleaning tables or counters after patrons had finished dining, filling salt, pepper, sugar, cream, condiment, and napkin containers, stocking service areas, and escorting customers to their tables. Prepared hot, cold, and mixed drinks

  • March 2000 - September 2001

    Store Supervisor, SC Lirov SRL

    • «Alt oraș», Romania
    • Full time
    • Work domain - Sales: Sales

    Ensure sales associates within the store deliver on the required service standards and always make the customer their number one priority
    Ensure sales targets are achieved by having all sales associates focusing on the customer’s needs and providing them with accurate product knowledge and selling techniques such as ‘adding on products’, ‘cross selling’ etc.
    Encourage customer loyalty by establishing exceptional follow up and after sales service standards
    Ensure sales associate are aware of and maintain merchandising and product display standards
    Ensure development needs of sales associates are captured and acted upon
    Provide coaching, development and performance management to sales associates in conjunction with line manager


  • 1993 - 1997

    Highschool, Technical High School

    • Brașov, Romania


Driving license
  • B

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