69547

Sales Agent / Customer Representative at Intelligent IT SRL

  • România, Sibiu
  • România, Sibiu
  • Romania, Sibiu
  • Romania, Sibiu
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 31.03.2013
  • Numar referinta: 69547

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Romana
Nativ
80%
  • Last update: 31.03.2013
  • Reference number: 69547

Experience

  • February 2012 - October 2012

    Sales Agent / Customer Representative, Intelligent IT SRL

    • Sibiu, Romania
    • Full time
    • Work domain - Sales: Sales

    Administrating and developing the clients portfolio;
    Presenting, promoting and selling the company products;
    Negotiating with customers, closing contracts, monitoring the payments;
    Keeping the good relations with the customers (which involved giving information about the products,
    offering technical support when needed, offering assistance in using the software products);
    Contacting the clients via e-mail and phone, in order to achieve sales objectives;
    Managing the incoming calls and e-mails addressed to the sales department;
    Analyzing customer needs and collaborating with them in order to offer personalized products or
    pricing;
    Updating databases with information about clients, polls, complains, etc;
    Monitoring competitors and competitors products.

  • October 2008 - December 2011

    Assistant manager , McDonald's Romania

    • Sibiu, Romania
    • Full time
    • Work domain - Services: Restaurants

    Coordinating and supervising the crew team;
    Checking the following of standards and procedures by the crew team;
    Coordinating and organizing the raw materials in order to avoid the situations no stock or overstock;
    Planning the working shifts and the crew hours;
    Sustaining the training program;
    Periodic inventory and taking delivery;
    Writing reports, primary accounting (monetary, cash registers, reception of good);
    Ensuring a pleasant and comfortable environment for the clients;
    Resolving all the issues or complains coming from the clients.
    

Education

  • 2009 - 2011

    Master's degree, “Romanian-German” University of Sibiu, Faculty of Economics

    • Sibiu, Romania
  • 2005 - 2008

    Bachelor's degree, “Lucian Blaga” University of Sibiu, Faculty of Journalism

    • Sibiu, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Romanian
Native