69704

receptionist, waitress at Pensiune Restaurant Casa Domnitei

  • România, Craiova
  • România, Craiova
  • Romania, Craiova
  • Romania, Craiova
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 04.03.2013
  • Numar referinta: 69704

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Incepator
Spaniola
Incepator
Romana
Nativ
80%
  • Last update: 04.03.2013
  • Reference number: 69704

Experience

  • October 2010 - Present

    receptionist, waitress, Pensiune Restaurant Casa Domnitei

    • Craiova, Romania
    • Full time
    • Work domain - Services: Tourism

    •	-Deliver excellent customer service, at all times;
    •	-Assist in keeping the hotel reception area clean and tidy, at all times;
    •	-Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail;
    •	-Administer all reservations, cancellations and no-shows, in line with company policy;
    •	-Serve and present beverages and food, quickly and efficiently;
    •	-Keep up to date with current promotions and pricing, to provide information to guests, on request; 
    •	-Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety;
    •	-Carry out instructions given by the management team and head office.
    

  • December 2008 - December 2012

    assistant manager with HR responsabilities , CIVITAS SYSTEMS

    • Craiova, Romania
    • Full time
    • Work domain - Office jobs: Human Resources / Psychology

    Main activities and responsabilities:
    - Database management employees by Charisma HR (personal data, any type of dismissal, etc); 
    -Managing employees documents and employees files; 
    -Mantaining and updating Revisal program as law requires; 
    -Elaborating all types of documents for company’s employees; 
    -Preparing recruitment for new employees in the company (specific questions for interviews) ; 
    -Participation in organizing employees evalutaion program; 
    -Organizing various events for company employees (teambuidling, various parties, etc); 
    -Participation in disciplinary actions (member of the disciplinary investigation committe); 
    -Providing an efficient informational flow between the manager and the company departments; 
    -Elaboration of documents, reports etc; 
     -Administrative tasks; 
    - Induction of new employees, according the procedure of induction; 
    -Establish the main duties and responsabilities of  directly subordinate staff (receptionist and cleaning woman); 
    -Preparing reports on business travel, protocol costs in the General Manager’s office and other expenses in the department; 
    -Responsability concerning the storage and organization of archive documents of the company;
     - Management and completion of  various Registers;
    -Confidentiality of information performing duties
    

  • July 2006 - December 2008

    sales agent, BERMAGEL

    • Craiova, Romania
    • Full time
    • Work domain - Sales: Sales

    -customer product presentation & selling;
    -preparing financial and accounting documents, etc.
    

  • October 2004 - September 2006

    questioonnaire/interview operator , IRSOP Market Research & Consulting

    • Craiova, Romania
    • Full time
    • Work domain - Technicians: Workers

    colecting data concerning people (customers) opinions.

  • May 2005 - May 2006

    sales agent, FLAMINGO COMPUTERS

    • Craiova, Romania
    • Full time
    • Work domain - Sales: Sales

    customer product presentation;
    -testing products for clients;
    - presentation customer credit systems (Raiffeisen Bank, Unicredit Bank, Cetelem Bank);
    -providing suport in order to sale credit programs ;
    -preparing documentation file for customer credit;
    - preparing financial and accounting documents, etc 
    
    

Education

  • 2007 - 2009

    Master's degree, UNIVERSITY of Craiova

    • Craiova, Romania
  • 2003 - 2007

    Bachelor's degree, UNIVERSITY of Craiova. Faculty of History-Philosophy-Geography

    • Craiova, Romania

Foreign languages

English
Advanced
French
Intermediate
Italian
Beginner
Spanish
Beginner
Romanian
Native