70388

Customer relationship agent, at Webhelp Romania, Galati

  • România, Galați
  • România, Galați
  • Romania, Galați
  • Romania, Galați
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 05.03.2013
  • Numar referinta: 70388

Limbi straine

Engleza
Avansat
Franceza
Avansat
Italiana
Incepator
Spaniola
Incepator
Romana
Nativ
75%
  • Last update: 05.03.2013
  • Reference number: 70388

Experience

  • November 2006 - Present

    Customer relationship agent, , Webhelp Romania, Galati

    • Galați, Romania
    • Full time
    • Work domain - Sales: Customer service

    Customer service: 2006 – present
    
    Job Description : To answer, by email or letter, to the customers' questions and complaints, in French.
    
    Presently, Expert Metier (Job expert) on the SFR RECLA Project
    
    Job Description : To help the other  customer counselors with their work, to find solutions for the cases not covered by the established protocol, to improve and elaborate protocols and pre-definite answers, to ensure  that the counselors reach their objectives of quality and productivity, 
    

  • March 2004 - May 2005

    WEB ADMINISTRATOR AND TRANSLATOR, Prodemo, Galati

    • Galați, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    Secretarial : 2004 - 2005
    translations from English and administration of phg.ro
     
    

Education

  • 2009 - 2010

    Postdoctorate, Queen Company School of Photography

    • Galați, Romania
  • 2000 - 2001

    Postdoctorate, Work and Labour Department

    • Galați, Romania
  • 1989 - 1993

    Highschool, Vasile Alecsandri High School , Galati

    • Galați, Romania

Foreign languages

English
Advanced
French
Advanced
Italian
Beginner
Spanish
Beginner
Romanian
Native