70476

Receptionist at SC Pietroasa S.A

  • România, Buzău
  • România, Buzău
  • Romania, Buzău
  • Romania, Buzău
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 02.04.2013
  • Numar referinta: 70476

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Spaniola
Mediu
Romana
Nativ
80%
  • Last update: 02.04.2013
  • Reference number: 70476

Experience

  • July 2009 - Present

    Receptionist, SC Pietroasa S.A

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming guests to the hotel in a polite, friendly and helpful manner.
    Check out departing guests using the hotel’s accounting system.
    Taking payment from guests in the form of cash or credit cards. 
    Arranging for brief tours of the hotels rooms and facilities..
    Dealing with and resolving customer complaints.
    Managing group bookings for conferencing, the restaurant and accommodation.
    Keeping up to date on all hotel products, services, pricing & promotional offers.
    Completing the night auditing procedures with accuracy and attention to detai
    Maximise sales revenues through up selling and marketing programmes.
    Provide information about the hotel in person and via telephone. 
    Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end 
    of your shift.
    

  • December 2007 - December 2008

    Administrator, Self employed

    • Buzău, Romania
    • Full time
    • Work domain - Technicians: Construction

    Supply of building materials, materials management, proper functioning of equipment, contracting suppliers, staffing, compliance of deadlines.

  • August 2005 - October 2008

    Receptionist, SC Pietroasa S.A

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming guests to the hotel in a polite, friendly and helpful manner.
    Check out departing guests using the hotel’s accounting system.
    Taking payment from guests in the form of cash or credit cards. 
    Arranging for brief tours of the hotels rooms and facilities..
    Dealing with and resolving customer complaints.
    Managing group bookings for conferencing, the restaurant and accommodation.
    Keeping up to date on all hotel products, services, pricing & promotional offers.
    Completing the night auditing procedures with accuracy and attention to detai
    Maximise sales revenues through up selling and marketing programmes.
    Provide information about the hotel in person and via telephone. 
    Ensuring all relevant paperwork has been completed in order for a smooth hand-over at the end 
    of your shift.
    

Education

  • 2004 - 2009

    Bachelor's degree, "Universitatea George Baritiu"

    • Brașov, Romania
  • 2000 - 2004

    Highschool, "Colegiul Economic Buzau"

    • Buzău, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Spanish
Intermediate
Romanian
Native