70798

Foods Services Supervisor at Hilton Fujairah Resort,UAE

  • România
  • România
  • Romania
  • Romania
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 05.03.2013
  • Numar referinta: 70798

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Italiana
Mediu
Greaca
Incepator
Romana
Nativ
80%
  • Last update: 05.03.2013
  • Reference number: 70798

Experience

  • April 2012 - June 2012

    Foods Services Supervisor, Hilton Fujairah Resort,UAE

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    •	Directed, controlled and planed the activities of the three bars: the outside terrace, the nightclub and the hotel main bar.
    •	Permanently in contact with the hotel guests and made sure the standards are met and the guests are satisfied
    •	Coaching and training of the bars stuff on daily basis
    •	Review the daily spending and earnings of each outlet to ensure a smooth and financially correct operation
    •	Controlled the inventory of each bar and ordered supplies when needed
    •	Scheduled bars stuff, waiters and supervisors, according to changes in customer demand
    •	Responsible with ensuring that the bar is perfectly cleaned on a daily basis and schedule periodical cleaning
    

  • April 2010 - October 2011

    Head waiter, Blue Lagoon Resort,Kos,Grece

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Tourism

    •	Provided accurate information and sold the hotel restaurants and other facilities to in-house guests
    •	Overseen outlet and banquet operations and supervised waiters in the outlets and banquet halls according to hotel standards
    •	Inspected the set-up of tables, food stations prior to service and at the end of the shift, maintaining the condition of the dining room and banquet space
    •	Communicated and worked closely with kitchen staff to ensure customer satisfaction and serving in a timely manner.
    •	Supervised private events making sure all standards are met.
    •	Took orders and served food and beverage to customers in a timely, friendly, enthusiastic and professional manner when needed. 
    •	Checked guest checks and payments for accuracy
    •	Contribute to meet and maximize the monthly revenue budget for the respective outlet
    •	Taken corrective actions if necessary to ensure standards are maintained.
    •	Liaise with Kitchen to ensure food quality and provided customer feedback to management
    

  • April 2008 - October 2009

    Waiter, Oasis Hotel&Restaurant,Rhodos,Greece

    • «Alt oraș», Romania
    • Full time
    • Work domain - Services: Tourism

    •	Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
    •	Maintain a professional and friendly relationship with the outlet regular customers to ensure their well-being 
    •	Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel 
    •	Check the quality of the food presentation and service, helping to create a smooth and enjoyable dining experience for hotel and restaurant guests.
    •	Meet and greet customers and organized table reservations.
    •	Checked stock levels in the Restaurant and the Bar and asked to order supplies.
    •	Provided the guests with information about the restaurant, the hotel and the attractions of the city while promoting the business to prospect tourists.
    

Education

  • 1999 - 2003

    Bachelor's degree, Univ.Romano-Americana

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
Italian
Intermediate
Greek
Beginner
Romanian
Native