72126

Agent Telesales la AMOB MANAGEMENT & CONSULTING

  • România, Pitești
  • România, Pitești
  • Romania, Pitești
  • Romania, Pitești
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 28.04.2013
  • Numar referinta: 72126

Experienta

  • noiembrie 2012 - martie 2013

    Agent Telesales, AMOB MANAGEMENT & CONSULTING

    • Pitești, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Identificarea nevoilor clientilor potentiali,
    -Sublinierea beneficiilor produsului si serviciilor,
    -Identificarea corecta si gasirea celor mai bune solutii pentru client si companie
    -Oferirea raspunsurilor profesioniste
    -Promovarea produselor si serviciilor Orange in toate apelurile eligibile.
    Atingerea targetului de vanzari si depasirea plafonului de targetare

  • ianuarie 2010 - februarie 2012

    Consultant Vanzari/Asistent Director, SC.GERMANOS TELECOM ROMANIA

    • Pitești, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Atingerea target-ului stabilit
    - Oferirea suportului tehnic catre clienti,
    - Intocmirea actelor necesare bunei desfasurari a activitatii magazinului
    - Promovarea produselor si serviciilor Cosmote prin canalele de publicitate (flyere,stickere)
    - Verificarea stocurilor si a posibilitatii de livrare in timp inainte de a semna contracte
    sau comenzi

  • august 2008 - septembrie 2010

    Director Magazin, Telecom Network Solutions

    • Pitești, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Promovarea produselor Nokia prin cataloage,flyere,demonstratii live,
    - realizarea target-ului stabilit,
    - acordarea asistentei din punct de vedere tehnic si comercial clientilor si potentialilor
    clienti,
    - intocmirea documentelor de livrare (facturi fiscale,chitante fiscale), incasari si plati cu
    numerar,
    - cunoasterea si aplicarea normelor de protectia muncii,
    - tinerea evidentei contabilitatii primare
    - intretinerea relatiilor cu clientii din portofoliu
    - intocmirea si stabilirea programului de lucru si al pontajelor lunare.

  • noiembrie 2006 - ianuarie 2008

    Agent CRM & Cancellations, Cosmote RMT TELECOMUNICATIONS ROMANIA

    • Pitești, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    - Oferirea de informatii si suport clientilor companiei.
    - Folosirea corecta a aplicatiilor companiei, pentru oferirea de informatii si inregistrarea
    solicitarilor clientilor.
    - Identificarea corecta si gasirea celor mai bune solutii pentru client si companie.
    - Preluarea apelurilor telefonice si inregistrarea informatiilor in baza de date utilizand
    programe specifice
    - Oferirea programelor de fidelizare clientilor existenti.

Educatie

  • 2008 - 2012

    Diploma de facultate, Universitatea Constantin Brancoveanu

    • Pitești, România

Limbi straine

Engleza
Avansat
Franceza
Incepator
Italiana
Incepator
Spaniola
Mediu
Romana
Nativ
80%
  • Last update: 28.04.2013
  • Reference number: 72126

Experience

  • January 2010 - February 2012

    Sales Representative/Assistant Director, GERMANOS TELECOM ROMANIA

    • Pitești, Romania
    • Full time
    • Work domain - Sales: Sales

    Achieving the set provide target technical support to clients, preparing the documenta necessary for the efiiciency of the store activity,promoting Cosmote products and services through advertising channels (flyers, stickers)-verification of stocks and the possibility of delivery in time before signing contracts or orders,primary accounting

  • August 2008 - August 2010

    Store Manager, Telecom Network Solutions

    • Pitești, Romania
    • Full time
    • Work domain - Sales: Sales

    Promote Nokia products through catalogs, flyers, live-demonstrations ,achieving the target, granting the assistance-technical and commercial to clients and potential clients, preparing documents for delivery-(tax invoices, tax receipts), cash in and payments, applying the rules of labor protection,-maintenance of primary accounting-maintaining relationships with clients in portfolio-preparing and establishing the programme of work and of the monthly timesheets.

  • November 2006 - January 2008

    Call Center Agent/CRM Agent, Cosmote RMT TELECOMUNICATIONS ROMANIA

    • Pitești, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    My job required the following:
    -Providing information and support to copany`s clients. 
    -The proper use of the company's applications for the provision of information and entring customer`s requests. 
    -Correct Identification and finding the best solutions for the customer and company. 
    -Taking phone calls and enter the information in the database using specific programs offering existing clients ' loyalty programs.

Education

  • 2008 - 2012

    Bachelor's degree, Constantin Brancoveanu University

    • Pitești, Romania

Foreign languages

English
Advanced
French
Beginner
Italian
Beginner
Spanish
Intermediate
Romanian
Native