MIRCEA JULAN firstname.lastname@example.org Tel.+40.724.106.801 Job Target Waiter Qualifications · Excellent high standard service skills. · Tactful in Customer Service · Motivated, efficient, loyal. · Microsoft, Word, Excel, Micros Point of Sales, Employment Feb 1998- present Restaurant Senior Waiter Royal Caribbean Cruise Line Performing the general waiter duties of the Restaurant, always having high rating and excellent performance from Senior Management. In charge of several Management side jobs, ensure that all employees follow the company standards Always having one of the most responsible side duties from the Main Restaurant Directly involved in planning of the operations, stations and special functions. Tactful in handling customer in a manner to retain loyalty and promote guest satisfaction 1993 – 1997 Dining Room Waiter Celebrity Cruise Line Responsible for dining experience during meal hours in the Main Restaurant, Windjammer Café and Room Service: serving Breakfast, Lunch, Dinner and Midnight Buffets Always having a good cooperation with my colleagues and the management. Always achieving the highest ratings in the Dining Room in my assigned station and in open sitting. Achieving positive name comments from guests 1991-1993 Restaurant Waiter Several small Restaurants in Belgium and Germany Performing the general waiter duties in Restaurant either being Menu assigned sitting either Buffet Style Always achieving the highest evaluations from supervisors. Responsible of checking the restaurant after every meal and making sure everything is ready for next meal service. Always having one of the positive attitudes. 1989-1991 Restaurant Waiter Several Restaurants in ARAD, Romania –My home time, either full time and some part time 1989 – One year of mandatory Army Duty in Romania Education: 1989 graduated High School 1993 United States Public Health & Human Service Vessel Sanitation Public Health Certificate on board for Celebrity Cruise Lines References and other documents available upon request.