Team Leader and Quality Analyst for NSI project in French language (NSI company in Belgium). I am also a backup agent within my team and I handle technologies such as: networking, Windows, Unix, Citrix, VMWare, AD, Exchange server, NAS, SAN, Symantec BackupExec,Blackberry, etc.
I offer technical support in French and English for networking issues related to Iomega project (network storage devices and HDD/units replacements). I also offer technical support in French and English for the Roxiot/Corel projects and technical support in Romanian for Sony project.
I offered technical support in French and English for Microsoft BPOS cloud computing service. Covered technologies: Exchange server, Active Directory, Microsoft Office Suite (2007 and 2010), Sharepoint (2007 and 2010), Blackberry, all Windows OS.
I offered technical support in French and English for Cushman & Wakefield project on networking issues and office applications developped for employees of C&W and Microsoft office apps.
I offered tech support in French and English for iBahn project on networking issues (routers, switches, TCP/IP, LAN, WLAN, mobile support and all OS from Windows, Mac).