80131

Restaurant Manager at TERASA RED

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 04.06.2013
  • Numar referinta: 80131

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Spaniola
Mediu
Romana
Nativ
80%
  • Last update: 04.06.2013
  • Reference number: 80131

Experience

  • December 2004 - March 2013

    Restaurant Manager, TERASA RED

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
    
    Scheduled and directed staff in daily work assignments to maximize productivity.
    
    
    Continually monitored restaurant and took appropriate action to ensure food quality and service standards were
    
    consistently met.
    
    Developed and maintained exceptional customer service standards.
    
    Optimized profits by controlling food, beverage and labor costs on a daily basis.
    
    Built sales forecasts and schedules to reflected desired productivity targets.
    
    Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
    
    Collaborated with the Executive Chef to analyze and approve all food and beverage selections.
    
    Developed and maintained a staff that provided hospitable, professional service while adhering to policies and
    
    business initiatives.
    
    Carefully prepared weekly payroll to keep up with projected revenue for the week.
    
    Communicated well and used strong interpersonal skills to establish positive relationships with guests and
    
    employees.
    
    Regularly updated computer systems with new pricing and daily food specials.
    
    Worked closely with the chef and cooks to determine menu plans for special events or occasions.
    
    Managed accounts payable, accounts receivable and payroll.
    
    Counseled and disciplined staff when necessary.
    
    Increased monthly revenue by 5-7 percent.
    
    Consistently obtained highest rating from the country health department.
    

  • February 2002 - October 2004

    Restaurant Manager, HOTEL PERSEPOLIS / BUCHAREST

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
    
    Scheduled and directed staff in daily work assignments to maximize productivity.
    
    
    Continually monitored restaurant and took appropriate action to ensure food quality and service standards were
    
    consistently met.
    
    Developed and maintained exceptional customer service standards.
    
    Optimized profits by controlling food, beverage and labor costs on a daily basis.
    
    Built sales forecasts and schedules to reflected desired productivity targets.
    
    Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
    
    Collaborated with the Executive Chef to analyze and approve all food and beverage selections.
    
    Developed and maintained a staff that provided hospitable, professional service while adhering to policies and
    
    business initiatives.
    

  • April 2000 - December 2001

    Headwaiter, La Marquise/French Bakery DUBAI UAE

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Scheduled and directed staff in daily work assignments to maximize productivity.	
    Efficiently resolved problems or concerns to the satisfaction of all involved parties.
    
    Continually monitored restaurant and took appropriate action to ensure food quality and service standards were
    
    consistently met.
    
    Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
    
    Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest
    
    interactions.
    
    Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and
    
    quality control guidelines.
    
    Developed and maintained exceptional customer service standards.
    
    Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage
    
    products to ensure quality.
    
    Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
    

  • February 1999 - March 2000

    Waiter, STAR CLUB SRL / BUCHAREST ROMANIA

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Assisted guests with making menu choices in an informative and helpful fashion.	
    Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
    
    Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
    
    Appropriately suggested additional items to customers to increase restaurant sales.
    
    Promptly served all food courses and alcoholic beverages to guests.
    
    Answered questions about menu selections and made recommendations when requested.
    
    Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special
    
    requests.
    
    Regularly checked on guests to ensure satisfaction with each food course and beverages.
    
    Managed closing duties, including restocking items and reconciliation of the cash drawer.
    
    Skillfully anticipated and addressed guests' service needs.
    
    Consistently adhered to quality expectations and standards.
    
    Consistently adhered to quality expectations and standards.
    
    Delivered exceptional, friendly and fast service.
    
    Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
    

Education

  • 2013 - 2013

    Highschool, University of Southern Queensland / Faculty of Business / Australia

    • Dej, Romania
  • 2010 - 2011

    Highschool, HOWARD COLLEGE / TEXAS EDUCATION AGENCY U.S.A.

    • Dej, Romania
  • 1995 - 1999

    Highschool, Liceul Industrial Nr. 8

    • București, Romania
  • 1998 - 1999

    Highschool, Ministry of Labour/National Agency for Professional Formation

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
Spanish
Intermediate
Romanian
Native