Outline workflow processes to increase the efficiency of the marketing organization - Produce campaign analytics reports as required - Assists with the development, writing, and communication of Marketing plans, promotional recaps, creative briefs, project recommendations, and presentations. - Ensures that all locally-developed creative marketing materials undergo brand review and adhere to strict brand guidelines. - Assists with writing and editing of promotional literature, newsletters, direct marketing, and Internet marketing projects. - Develops opportunities to add additional value to other department initiatives including Internet Marketing, Direct Marketing, etc. - Participates in regular strategy meetings and develops new programs and initiatives - - Assists branch offices with managing advertising initiatives and media plans. - Participates in weekly sales training sessions that are designed to inform and teach others in the company about marketing activities and initiatives. - Analyzes Marketing and competitive data and consolidates findings to support local and national Marketing strategy development. - Demonstrated success supervising and maintaining Marketing plans, programs, and initiatives that are strategic assets to the business and all clients. - Execute the day to day delivery of email marketing campaigns, e-newsletters, invitations etc. - Monitor all processes and implement improvements to enhance marketing productivity - Assists in theme and content development for a variety of projects. - Reviews various Marketing materials and make recommended edits.
Provide personalized customer service of the highest level; Answer inbound calls as well as assist customers who have specific inquiries; Build customer’s interest in the services and products offered by the company; Update the existing databases with changes and the status of each customer/prospective customer; Making reservations, modyfying existing reservations, performing invices.