National Sales Manager Industry at SC Hafele Romania SRL

  • România
  • România
  • Romania
  • Romania
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  • Ultima actualizare: 06.06.2013
  • Numar referinta: 81808


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Limbi straine

  • Last update: 06.06.2013
  • Reference number: 81808


  • March 2007 - November 2012

    National Sales Manager Industry, SC Hafele Romania SRL

    • «Alt oraș», Romania
    • Full time
    • Work domain - Sales: Sales

    Häfele is a highly-regarded partner in architecture, woodworking and property development. Häfele's comprehensive hardware technology supply solutions include: furniture fittings, architectural hardware and Dialock, an electronic locking system.
    I started to work as an Area Sales Manager for the Industry bureau in Romania, reporting directly to Europe Sales Manager. My specific task were:
    o Identify the potential clients and define the best marketing strategies to get them interested in our products.
    o Promoting company products and services
    o Along with the Europe Sales Manager offer selling solutions and develop the actual portfolio of clients with special offers for Industrial Customer.
    o Negotiate terms and conditions, according to the insurance company procedures, for each Industrial Customer.
    o To provide technical support about all the products, having as a purpose satisfaction of customer needs.
    o Generate monthly expense reports and analysis for Delivery Management
    o Manage the enrollment process for customer orders, including review and data entry
    o Received company's highest growth award 3 years in a row.
    I managed to develop business by increasing the number of clients and their loyalty and this is demonstrated by the increased sales from € 260 thousand to €720 thousand in 2007, up to €1.060 mil in 2008, up to €1.320 mil in 2009.
    In Oct.2009 the DE company decided to open in Romania the 33rd subsidiary, so this was the moment when I started to work as a National Sales Manager for Industry. Some of my responsibilities consist in:
    o Develop very good business relations with company’s costumer, understand their current processes and propose the right offerings to them;
    o Prepare high class presentations (in face to face meetings, webinars, conference calls) of company’s proposed offering;
    o Negotiate company's proposals, pricing, terms and conditions, successfully close agreements with customers, find ways to create profitable solutions for both parties for a beneficial long-term cooperation;
    o Self-manage of my own activity with full responsibility and awareness of what we want to continue building together;
    o Work with other departments and upper management to resolve order related issues
    o Constantly look for ways to automate the partner operations processing business functions
    o Provides leadership and coaching to the teams through continual feedback and professional development planning
    o Implemented training course for new recruits — speeding profitability
    o Planning, organizing and coordinating the activities in the Industry Sales Department
    o Support and improve the customer operations processing cycle including contract renewals, customer purchase order requisitions and customer reconciliation
    o Monitor customer process compliance, and regularly report/escalate on issues and results
    o Generate regular reporting and provide expert analysis on a regular basis
    o Training and consultancy for customers
    o Run, analyze and distribute various reports related to the business
    o Additional projects, as needed

  • March 2004 - January 2007

    Sales Manager, SC Dalin Décor SRL

    • «Alt oraș», Romania
    • Full time
    • Work domain - Office jobs: Administrative

    As a Senior Manager working for Dalin Décor I had to develop a superior combination of leadership, managerial and communication skills that I used on subsequent projects to improve my effectiveness as a team leader. All the work experience I have gained in the company provided me with an excellent introduction to business and sparked my interest in the area I have been involved.
    March 2004 – the opening of the first Dalin Décor show-room
    o Planning the business – short and long – run objectives involving the must know of the economic, social and legal environment;
    o Staffing – finding the right person for each job;
    o Organizing – hoe to work should be betided by departments and individuals, on how much authority should be given to each jobholder;
    o Direction – covers all my efforts as a manager to provide day-to-day duties for my colleagues about how and when to perform certain tasks.
    o Controlling – to see how well the assignments have been fulfilled and what progress was being made toward the goals.
    o Innovation – attempt ion to develop and carryout innovations.
    o Representation – negotiations with outside groups: Victoria SA, Lemet SRL, Forest Trading ’93 SRL, Adan SRL, Mobi Cord SRL, Agache SA and many others important suppliers.
    Some of my duties consist in: market research, advertising, training courses for employees, products promotions, supervising the activity of sales and accounting department, to solve the complaints of our customers and partners having as purpose the maximum satisfaction of their needs.
    The next logical step was to develop the business, so I went through extending the network stores by operating 4 furniture show-rooms and 1 warehouse in Bucharest, 3 furniture show-rooms, furniture accessories and warehouse in Pitesti, 2 furniture show-rooms in Craiova and 1 furniture show-rooms in Giurgiu so the sales was raised from 2004 to 2007 by significant
    Value of 1.300.000 euro.

  • January 1999 - January 2003

    Public Relation Officer – sales department, SC Forest Trading ’93 SRL

    • «Alt oraș», Romania
    • Full time
    • Work domain - Office jobs: Administrative

    I managed to develop business by increasing the number of customers and their loyalty. This was the main reason why I was promoted to the position of Key Account Manager in 6 months of employment. I was responsible for coordinating customer relations branch in Timisoara.
    Public Relation Officer – sales department
    o Effective sales technique based on an integration of personal study;
    o A thorough knowledge of the market;
    o On-going study of the market to keep abreast of changing needs;
    o Excellent customer relation and rapport;
    o A thorough understanding of the retail system which enables me to empathies with my customers and provide quality service;
    Basic Account
    o Set up filing system;
    o A sound knowledge of business letters and contracts;
    o Maintenance of cashbook and payment of accounts.
    Kay Account Manager
    o Implement on a national scale special events according to the approved plans;
    o Maintain excellent knowledge of the business territory;
    o Reporting timely and with accuracy all activities;
    o Develop creative ideas to improve the special events;
    o Supervise, train and motivate the hostesses team whiten all promotional activities;
    o Assisting the development of products marketing strategies;
    o Preparing product registration files.


  • 2012 - Present

    Bachelor's degree, The Faculty of Psychology and Educational Scienc

    • București, Romania
  • 2000 - 2004

    Bachelor's degree, The Academy of Economics Studies

    • București, Romania


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