82889

operations manager at imperial hotelmanagement

  • România, Cristuru Secuiesc
  • România, Cristuru Secuiesc
  • Romania, Cristuru Secuiesc
  • Romania, Cristuru Secuiesc
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 05.03.2015
  • Numar referinta: 82889

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Mediu
Maghiara
Incepator
Romana
Nativ
80%
  • Last update: 05.03.2015
  • Reference number: 82889

Experience

  • November 2014 - Present

    operations manager, imperial hotelmanagement

    • Cristuru Secuiesc, Romania
    • Full time
    • Work domain - Services: Tourism

    •	Manage staff and oversee customer satisfaction
    •	Ensuring quality standards
    •	Resolving conflicts
    •	Overseeing the food beverage department
    •	Handing customer complains.
    •	Training staff members

  • May 2004 - July 2013

    branch manager, bcr erste group

    • Cristuru Secuiesc, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    	Direct and coordinate activities to implement bank’s policies and procedures
    	Contact customers, business, community and civic organizations to promote goodwill and generate new business
    	Examine, evaluate and process loan applications
    	Talk to customers to resolve account problems
    	Prepare staff performance evaluations and set goals
    	Lead the team and organize their daily schedule
    	Coach the team on their sales skills on a daily basis
    	Conduct performance management of subordinates and provide feedback 
    
    	Maximize sales by implementing and monitoring sales assistants and sales abilities
    	Greet, serve and advise customers, providing the highest standard of service at all times
    	Produce sales reports for the team and make sure all store policies and procedures are implemented and maintained
    

  • June 2002 - April 2004

    loan officer, bcr erste group

    • Cristuru Secuiesc, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    	Advise potential and existing bank customers as to different loan programs
    	Evaluate customer credit and financial needs and match these needs with loan products
    	Make every attempt to extend credit to borrowers in a just and safe manner
    

Education

  • 2007 - 2008

    Master's degree, Lucian Blaga Economic State University SIBIU

    • Sibiu, Romania

Skills

Driving license
  • B

Foreign languages

English
Intermediate
Hungarian
Beginner
Romanian
Native