85050

Receptioner la Pensiunea Simona

Receptionist at S.C Drive In 2000 S.R.L.

  • România, Cluj Napoca
  • România, Cluj Napoca
  • Romania, Cluj Napoca
  • Romania, Cluj Napoca
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 12.09.2013
  • Numar referinta: 85050

Experienta

  • iunie 2013 - august 2013

    Receptioner, Pensiunea Simona

    • Cluj Napoca, România
    • Full time
    • Domeniu - Servicii: Turism

    -primirea clientilor
    -oferirea de informatii legate de preturi si serviciile incluse
    - preluarea apelurilor telefonice pentru rezervari
    -evitarea suprapunerilor 
    

  • decembrie 2012 - iunie 2013

    Manager vanzari, Promo One Magazine

    • Cluj Napoca, România
    • Full time
    • Domeniu - Marketing: Publicitate

    - crearea unui portofoliu de clienti
    -vanzarea de spatiu publicitar  in revista Promo One
    -coordonarea si verificarea activitatii repezentantilor de vanzari
    -distribuirea revistei
    -verificarea periodica a standurilor
    -crearea unei baze de date care sa contina  clientii si potentialii clienti ai revistei, lunar
    - asigurarea in permanenta a contactului companiei cu clientii
    -obtinerea de feedback 

  • martie 2012 - octombrie 2012

    Ospatar, CE? Cocktail Bar

    • Cluj Napoca, România
    • Full time
    • Domeniu - Servicii: Restaurante

    -servirea prompta a clientilor
    -recomandarea produselor din meniu, in functie de nevoile si gusturile clientului
    -obtinerea de feedback de la clienti

  • septembrie 2011 - ianuarie 2012

    Consultant Financiar, Signal Iduna

    • Cluj Napoca, România
    • Full time
    • Domeniu - Finante: Consultanta,Management

    crearea unui portofoliu de clienti, din piata calda sau rece,dar si din baza de date a companiei,  stabilirea prin telefon a unor intalniri cu acestia, in prealabil pentru a  le prezenta oferta firmei, iar apoi pentru prezentarea unor oferte concrete conform necesitatilor pe care clientul le-a mentionat in cadrul primei intalniri; intalniri avand ca scop semnarea contractului; mentinerea in permanenta a contactului companiei cu clientii sau potentialii clienti, service post-vanzare constand in obtinerea de feed-back de la client si solutionarea eventualelor nemultumiri exprimate de catre acesta, disponibilitatea pentru furnizarea informatiilor suplimentare cerute de catre client

Educatie

  • 2009 - Prezent

    Diploma de facultate, UBB Cluj Napoca, Facultatea de Litere

    • Cluj Napoca, România
  • 2005 - 2009

    Liceu / scoala profesionala, Colegiul Economic "Transilvania"

    • Târgu Mureș, România

Aptitudini

Permis de conducere
  • A
  • B

Limbi straine

Engleza
Avansat
Spaniola
Avansat
Romana
Nativ
80%
  • Last update: 12.09.2013
  • Reference number: 85050

Experience

  • June 2013 - August 2013

    Receptionist, S.C Drive In 2000 S.R.L.

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Tourism

    As a receptionist and cashier my responsibilities were to welcome the customers, to provide them with information about prices and the included services, to take phone calls for reservations, to avoid overlying and to receive the equivalent amount for  rented rooms

  • December 2012 - June 2013

    Sales Manager, Promo One Magazine

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Marketing: Advertisement

    Creating a customer file; selling ad space in the advertising magazine Promo One; coordinating sales representatives’ activity; completing daily Progress Reports; increasing distribution list; distributing the magazine in different locations in Cluj-Napoca; periodic review of the stands; creating a database containing customers and potential customers, monthly; ensuring a permanent contact of the company with the clients; asking for feedback from each costumer.

  • September 2012 - March 2013

    Waitress, Soto Cafe

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Restaurants

    In this domain, documentation comes first, because you have a permanent and direct contact with the costumers which oftenly need recommendations so that they can decide on a product A good documentation, gave you the opportunity to sell more products. Costumers’ needs and preferences were the most important guide for your suggestion. Prompt service is also very important, such as obtaining a feedback from the clients.

  • March 2012 - September 2012

    Waitress, CE? Cocktail Bar

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Restaurants

    In this domain, documentation comes first, because you have a permanent and direct contact with the costumers which oftenly need recommendations so that they can decide on a product A good documentation, gave you the opportunity to sell more products. Costumers’ needs and preferences were the most important guide for your suggestion. Prompt service is also very important, such as obtaining a feedback from the clients.

  • October 2011 - March 2012

    Financial Advisor, Signal Iduna

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Finance: Management

    Creation of a customer file from the market or from the company’s database; setting meetings through phone calls, to previously present  the offer to potential customers, and then for showing them some concrete offers according to the needs that they mentioned during the first meeting (these meetings had the purpose to convince our potential clients to sign a contract); maintaining permanent contact of the company with the customers or potential customers; post-sale service consisting in obtaining feedback from the clients and solving any discontent expressed by them; willingness and availability to provide additional information requested by the client.

Education

  • 2009 - Present

    Bachelor's degree, UBB Cluj Napoca, Facultatea de Litere

    • Cluj Napoca, Romania
  • 2005 - 2009

    Highschool, Transilvania” Economic College

    • Târgu Mureș, Romania

Skills

Driving license
  • A
  • B

Foreign languages

English
Advanced
Spanish
Advanced
Romanian
Native