88292

Director Hotel at Karpaten Hotels/Karpaten Turism

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 19.07.2013
  • Numar referinta: 88292

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Romana
Nativ
75%
  • Last update: 19.07.2013
  • Reference number: 88292

Experience

  • January 2011 - Present

    Director Hotel, Karpaten Hotels/Karpaten Turism

    • București, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    Planning and organizing accommodation, catering and other high standards  hotel services; 
    2.   Promoting and marketing the business; 
    3.   Managing budgets and financial plans as well as controlling expenditure; 
    4.   Maintaining statistical and financial records; 
    5.   Setting and achieving sales and profit targets; 
    6.   Analyzing sales figures and devising marketing and revenue management strategies; 
    7.   Recruiting, training and monitoring staff; 
    8.   Planning work schedules for individuals and teams; 
    9.   Meeting and greeting customers; 
    10. Dealing with customer complaints and comments; 
    11. Addressing problems and troubleshooting; 
    12.  Ensuring events and conferences run smoothly; 
    13.  Supervising maintenance, supplies, renovations and furnishings; 
    14.  Dealing with contractors and suppliers; 
    15.  Ensuring security is effective; 
    16.  Carrying out inspections of property and services; 
    17.  Ensuring compliance with licensing laws, health and safety and other statutory regulations
    

  • February 2005 - November 2007

    Senior Maitre d'Hotel/Maitre D'Hotel, Carnival Cruise Line

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Oversee and manage the food and beverage activities in 5 Restaurants (Guest Dining Rooms, Lido Restaurant, 
    2.   Employee Dining Rooms), Room Service, Banqueting and Group Functions, over 3000 guests.
    3.   Ensure all the company’s standards are follow as per procedure.
    4.   Conduct training classes for wine, wine pairing and food.
    5.   Ensure consistency and high level of service in keeping with company   standards.
    6.   Monitor employee’s attendance, attitude, cleanliness, neatness and service.
    7.   Conduct procedures orientation for all F&B Dept.
    8.   Monitor and control the cost.
    

  • January 2003 - February 2005

    Assistent Maitre d'Hotel, Carnival Cruise Line

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Oversee and manage the food and beverage activity in Lido Restaurant and Guest Dining Rooms.
    2.  Ensure all the company’s standards are follow as per procedure.
    3.  Ensure permanently the high level of service in keeping with company standards.
    4.  Consistently motivating the F&B employees to practice a good hospitality.
    5.  Keep permanent contact with the Maitre D’ and to follow up the tasks.
    6.  Periodic to evaluate the F&B employees
    

  • June 2002 - January 2003

    Lido Supervisor, Carnival Cruise Line

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Oversee and manage the Lido operation
    2.  Ensure all the equipment and machinery are in perfect condition
    3.  Monitor employee’s attendance, attitude towards the guests, cleanliness and service in Lido restaurant
    4.  Permanent contact with the Asst. Maitre D’ and Maitre D’ and report immediately any malfunctions of the equipment.
    5.  Ensure all the U.S.P.H. rules and regulation are follow all the time
    

Education

  • 2011 - 2011

    Postdoctorate, CEDES Dezvoltare - Cercetare

    • București, Romania
  • 2005 - 2005

    Postdoctorate, Carnival College

    • «Alt oraș», Romania
  • 2005 - 2005

    Postdoctorate, Carnival College

    • «Alt oraș», Romania
  • 2001 - 2001

    Postdoctorate, Carnival College

    • «Alt oraș», Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Romanian
Native