Manager Creante la Farzana Trading

Collection Manager at Farzana Trading

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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  • Ultima actualizare: 31.08.2013
  • Numar referinta: 88960


  • ianuarie 2011 - aprilie 2013

    Manager Creante, Farzana Trading

    • București, România
    • Full time
    • Domeniu - Vanzari: Retail / Comert

                                                             ● In subordine aproximativ 250 clienti.
                                                             ● Actualizare profil client.
                                                             ● Colectarea tuturor documentelor necesare asigurarii clientilor.
                                                             ● Verificare si punctaj clienti.
                                                             ● Rezolvarea tuturor discrepantelor rezultate in urma punctajului.
                                                             ● Colectare creante.
                                                             ● Realizare note de credit.
                                                             ● Planificare cash – flow in.
                                                             ● Directa corespondenta si raportare la firma de asigurari Euler Hermes .
                                                             ● Raportare directa Managerului General.

  • februarie 2006 - decembrie 2010

    Coordonator Proiecte, Blue Line Shipping L.L.C.

    • București, România
    • Full time
    • Domeniu - Servicii: Transport / Logistica / Naval

    ● Negocierea si redactarea contractelor.
                                                            ● Pregatirea tuturor documentelor necesare incheierii contractelor.
                                                            ● Executia proiectelor si coordonarea evolutiei lor cu clientii.
                                                            ● Preluarea tuturor atributiilor Managerului General in absenta lui.
                                                            ● Bugetare.
                                                            ● Realizarea rapoartelor de cheltuieli si venituri.
                                                            ● Verificarea soldului clientilor si furnizorilor.


  • 2013 - 2013

    Postdoctorat, Centrul pentru Formare Profesionala si Dezvoltare Regionala

    • București, România
  • 2010 - 2011

    Master / studii postuniversitare, Universitatea Wollongong

    • «Alt oraș», România


Permis de conducere
  • B

Limbi straine

  • Last update: 31.08.2013
  • Reference number: 88960


  • January 2011 - April 2013

    Collection Manager, Farzana Trading

    • București, Romania
    • Full time
    • Work domain - Sales: Retail / Trade

    •	Responsible for 250 accounts.
    •	Establishes and maintains computerized records for each client and/or 
    provider account and may maintain logs and ledgers as well as files of 
    correspondence, payment records, and related information. 
    •	Contacts delinquent client and/or provider accounts by letter or phone in 
    order to discuss legal requirements and/or to make arrangements for 
    deferred payment plans, forbearance agreements, or other feasible options. 
    •	Maintaining the coordination with the Accounts Receivables to update the corporate accounts receivables journal entries reflecting payments credited to sales receivables.
    •	Always monitoring the payments aging in order to provide clients with invoice reminders as the due date of payments fall due.
    •	To compute the late payment surcharges and prepare the application in time.
    •	To issue collection notices for sales credits that are past due dates.
    •	 Provides assistance and on-the-job training to new employees. 
    •	 Performs related responsibilities as required or assigned.
    •	 Directly responsible to establish and maintain correspondence with Euler Hermes.
    •	 Directly reporting to the General Manager.

  • February 2006 - December 2010

    Administration/Project Coordination, Blue Line Shipping L.L.C.

    • București, Romania
    • Full time
    • Work domain - Services: Transport / Logistics / Naval

    •	Assisting with all aspects of administrative management, directory maintenance, and logistics.
    •	Submitting invoices.
    •	Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
    •	Scheduling and coordinating meetings, interviews, events and other similar activities.
    •	Sending out and receiving mail and packages.
    •	Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software).
    •	Sending faxes.
    •	Managing Files.
    •	Research and the identification of key data sources.
    •	Performing multifaceted general office support.
    •	Preparing meeting minutes, meeting notes and internal support materials.
    •	Sending and receiving forms for the company.
    •	All Day-to-day operation matters.
    Project Coordination
    •	Initiating contact with customer, identifying their needs, and providing them with appropriate service from the beginning to the end of a project.
    •	Actively involved with key customer account and provides accurate updates of customers.
    •	Providing updates on current work orders, scheduling of technicians, parts on order, or any potential delays in completion.
    •	Submitting work order quotes and following up with appropriate approvals and questions.
    •	Follows-up on current customer jobs to make sure they are completed to the customer’s satisfaction.
    •	Identifying cost savings opportunities for customers by analyzing type and frequency of work orders.
    •	Developing and maintain working relationship with internal and external resources.
    •	Handling all escalated calls/e-mails and researching the problems to determine what issues may be affecting the customers.
    •	Replying to customers relying on relevant information.
    •	Generating weekly reports on calls/e-mails and pending customer’s approvals.   
    •	Generating monthly customer reports; working with the accounting department on any billing issues and ensuring that customers are invoiced in a timely manner. 


  • 2013 - 2013

    Postdoctorate, Centrul pentru Formare Profesionala si Dezvoltare Regionala

    • București, Romania
  • 2010 - 2011

    Master's degree, Wollongong University

    • «Alt oraș», Romania


Driving license
  • B

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