9031

Provisioning engineer at Ericsson Bucharest

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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Traduceri ale CV-ului
25%
  • Ultima actualizare: 25.07.2011
  • Numar referinta: 9031

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Mediu
Franceza
Mediu
Romana
Nativ
75%
  • Last update: 25.07.2011
  • Reference number: 9031

Experience

  • February 2009 - Present

    Provisioning engineer, Ericsson Bucharest

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    Network surveillance, 1st level restoration and preventative maintenance;
    Monitors, performs troubleshooting, fault acknowledgment and fault analysis for Provisioning systems for telecom operators;
    Work with the application for trouble ticket management
    Maintains the service delivery level within the agreed SLAs;
    Interprets / understands technical information and prepares technical documentation;
    Interacts with other Technicians, customer technical staff and other groups within Service Delivery organization ( Back Office, EDM, other Front Office teams);
    Manage all fault resolutions and service deliveries for the Provisioning in the production environment.
    Use effectively telecom knowledge to manage faults and customer demands
    Use applications and monitoring tolls like: HPOV,Remedy, MSDP (citrix), TTMS, TOAD, Single View,PUTTY

  • February 2008 - February 2009

    Application Administrator, Metro Group Information Technology, Metro Group Information Technology

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    Administration of specific applications METRO administration databases related creation / adjustment shell scripts / sql using UNIX/AIX platforms working in an international environment, deployment of applications on servers (with programs such as PuTTY, WINSCP Windows and AIX, SQL)

Education

  • 2004 - 2008

    Bachelor's degree, Polytechnic University - Faculty of Aerospace Engineering ,

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Intermediate
French
Intermediate
Romanian
Native