91006

Credit Controller at Lingo24

  • România, Timișoara
  • România, Timișoara
  • Romania, Timișoara
  • Romania, Timișoara
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 27.09.2013
  • Numar referinta: 91006

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Italiana
Incepator
Germana
Mediu
Spaniola
Incepator
Maghiara
Avansat
Romana
Nativ
80%
  • Last update: 27.09.2013
  • Reference number: 91006

Experience

  • January 2013 - Present

    Credit Controller, Lingo24

    • Timișoara, Romania
    • Full time
    • Work domain - Finance: Finance / Accounting

    •	•	Liaise with clients, account managers, project managers, and internal finance staff to            ensure we have accurate information about our clients and their invoicing and accounts processes;                                                    
    •	Develop and maintain relationships with the accounts staff at our client companies 
    •	Check that our clients have received their invoices and establish payment dates 
    •	Chase upcoming and overdue payments
    •	Implement our credit policy across all clients and projects
    •	Clear client/invoice details with Finance Assistant, Account Managers and Project Managers
    •	Report to Finance Manager about overdue invoices
    •	Carry out billing, collection and reporting activities according to specific deadlines
    •	Perform account reconciliations
    •	Monitor customer account details for non-payments, delayed payments and other irregularities
    •	Research and resolve payment discrepancies
    

  • September 2010 - July 2011

    Order Management Analyst, Wipro Technologies/Alcatel

    • Timișoara, Romania
    • Full time
    • Work domain - Office jobs: Logistics

    Creating purchase orders in SAP for hardware,  software or services which the end
              customer needs
    •     Daily communication with the Front Office team for troubleshooting, tasks and
       order processing
    •     Providing support for troubleshooting, discrepancies in invoices
    •     Placing orders in SAP, tracing, changing or cancelling certain orders/controls
       based on customer requirements
    •     Sending orders to suppliers, and making sure to receive confirmation from their
       side
           •     Opening tickets to departments in charge of setting / defining materials in the
              system, in order to ensure the continuity and smooth going of the ordering process
            •    Generating reports from SAP, needed to verify certain information
            •    Telephone conference with clients on a weekly basis in order to adapt to clients’
               needs, requirements, and establish any necessary changes in the work process
    

  • June 2005 - October 2007

    Front Desk Agent, Four Seasons Resorts, USA

    • Timișoara, Romania
    • Full time
    • Work domain - Services: Tourism

    •	 Offering the  highest quality of service to every and all guests of the Resort, also promoting the services of the Resort to guests in general, especially to those who were there for the first time.
    •	Process guest arrivals and departures, including all necessary payments
    •	Handle & coordinate room assignments and pre-arrivals
    •	Handle guests' concerns
    •	Offer referral for services and handle requests for information
    •	Handle and store luggage
    •	Assist with the check-in and check-out of groups and tours
    •	Assist other departments as required
    

  • January 2004 - February 2005

    Customer Care Agent, Orange Romania SA

    • Timișoara, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    •	Offering complete and correct information to customers regarding Orange products and services, also promoting new services as they launched;
    •	Promoted and sold Orange products and cervices through incoming and/or outgoing calls;
    •	Offered solutions and processed all necessary changes to customer profiles and settings according to internal procedures and work instructions;
    •	Registered and handled or forwarded (when necessary) client requests and complaints, though specific tools;
    
     -   Extensive training on Communication, Complaint Handling, Customer Relations, Verbal and non-verbal language.
    

Education

  • 2008 - 2010

    Master's degree, “Dimitrie Cantemir” Christian University, Commercial- and Tourism Management Department

    • Timișoara, Romania
  • 2004 - 2008

    Bachelor's degree, “Tibiscus” University, Timişoara, Applied Modern Languages Department

    • Timișoara, Romania
  • 1998 - 2002

    Highschool, "G Moisil" Computer Sciences High-School

    • Timișoara, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Italian
Beginner
German
Intermediate
Spanish
Beginner
Hungarian
Advanced
Romanian
Native