91119

Hotel Reservations Agent at Santorini Resorts, Greece

  • România, Constanța
  • România, Constanța
  • Romania, Constanța
  • Romania, Constanța
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 10.01.2014
  • Numar referinta: 91119

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Mediu
Germana
Incepator
Spaniola
Incepator
Greaca
Incepator
Romana
Nativ
80%
  • Last update: 10.01.2014
  • Reference number: 91119

Experience

  • May 2013 - July 2013

    Hotel Reservations Agent, Santorini Resorts, Greece

    • Constanța, Romania
    • Full time
    • Work domain - Services: Tourism

    I managed telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards for all the 5 hotels of the Santorini Resorts Group; produced quotations and written confirmations to all clients; charged payments ( no show/ late cancellations where appropriate also); liaison with travel agencies (according to the contracts’ agreements); organized transfers to/from the airport/ port; handled any requests from our guests and monitored  customer satisfaction regularly and finding ways to improve it.

  • February 2013 - April 2013

    Virtual Assistant, PlacidWay LLC, USA

    • Constanța, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    A home based job. My main responsibilities included:
    Recruiting – customer service, sales, IT, etc. as the need arises for all regions;
    Training Material development – developing training materials for new hires and existing company employees;
    Training of new hires and existing employees (as needed);
    Customer Support;
    Managing Emails (Daily activities);
    Weekly/Monthly Reports – as needed;
    Appointment setting;
    Company special projects, Research projects.
    

  • August 2012 - February 2013

    Content Manager, Freelancer

    • Constanța, Romania
    • Full time
    • Work domain - Finance: Management

    Content manager for www.coachingandsuccess.com: I was in charge with the translation/ interpretation from French into English of the www.marketingforcoach.com website. My daily activities included online promotion of the website (social media and SEO), articles writing for the www.coachingandsuccess.com blog.
    Content manager for www.leonardmazilu.ro: in charge with content writing and translation from Romanian to English; articles writing and posting on blog (in Romanian and English).
     
    

  • March 2010 - June 2012

    Assistant to CEO, Profuture Group, Constanta/ Bucharest

    • Constanța, Romania
    • Full time
    • Work domain - Finance: Management

    I was delegated with the Constanta office start-up, to make sure that the office runs smoothly from day one. Therefore, I was the liaison with all the suppliers and service providers. I also assisted the CEO with organizing the daily activity, schedule meetings, travel planning, contract service providers, business planning, reports and presentations editing, documents translations, other administrative duties as required.
     
    

  • March 2008 - March 2010

    Assistant to General Manager, Tiriac Auto Constanta

    • Constanța, Romania
    • Full time
    • Work domain - Sales: Sales

    I was in charge with setting up the office for almost 80 people, suppliers' selection - from stationery to landscape.
    -Office manager duties, organizing daily activity within the office, organizing GM's agenda, travel arrangements, meetings, event planning (active part in the official launch of TiriacAuto Constanta), client relations, documents translations, HR (recruiting & personnel files), daily, weekly and monthly activity reports (sales, after sales, HR),protocol and stationery procurement, services providers search and contracting, other services required by the management.
    

  • June 2007 - February 2008

    Assistant Sales Manager, Alexandros Motors, Constanta Branch

    • Constanța, Romania
    • Full time
    • Work domain - Sales: Sales

    My main responsibilities were to organize daily activity within the office - regular secretarial tasks; greeting visitors, handling correspondence/ emails/phone calls; client service; providers and client relationship; edit daily, weekly, monthly reports; protocol activities
     
    

  • August 2006 - June 2007

    Assistant to CEO, Kentauros Media, Bucharest

    • Constanța, Romania
    • Full time
    • Work domain - Services: Entertainment

    My responsibilities included organization of daily agenda of the CEO, helping the CEO to relocate in Bucharest, schedule trips and meetings, performance of office activity (mailing, telephones; suppliers’ orders); protocol activities; translation of incoming and outgoing documents into/from English.

  • December 2005 - June 2006

    Assistant Manager, Power Insurance Broker, Constanta

    • Constanța, Romania
    • Full time
    • Work domain - Finance: Insurance

    As assistant manager I had to carry out every day desk duties, such as client relations, billing, planning, organizing events and perform daily activity within the office. My responsibilities included also closing general insurances and expansion of the client portfolio, client service, contracts follow-up.

  • June 2004 - January 2006

    Insurance Agent, Ardaf SA, Constanta

    • Constanța, Romania
    • Full time
    • Work domain - Finance: Insurance

    My main responsibility was to reach the set target and increase the number of clients for general insurances.
     
    

  • March 2003 - July 2004

    PR Represenative (project based), BillingLabs, Bucharest

    • Constanța, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    I was the client relations representative, marketing and PR strategy coordinator, editor of promotional materials, articles, manuals on using the system, web editor.
     
    

  • March 2000 - February 2003

    Editor/ Coordinator, Cuget Liber, Constanta

    • Constanța, Romania
    • Full time
    • Work domain - Institutions / Liberal professions: Architecture / Technical Design

    I was editor for daily articles, interviews for the daily newspaper "Cuget Liber";
    coordinator for a summer newspaper, "Litoral" and a youth magazine, "Adolescentul"(from editing to printing); coordinator of daily activity and of a young team of journalists;
    Events planner- organizing "Cuget Liber Days" annual event; assistant of the general manager of "Litoral" and "Adolescentul".
    

Education

  • 2006 - 2006

    Postdoctorate, Cambridge University ESOL

    • București, Romania
  • 1998 - 2002

    Bachelor's degree, Ovidius University, Constanta

    • Constanța, Romania
  • 1993 - 1997

    Highschool, 'George Calinescu' Highschool

    • Constanța, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Italian
Intermediate
German
Beginner
Spanish
Beginner
Greek
Beginner
Romanian
Native