Waiter at The Everglades Club Inc

  • România, Cluj Napoca
  • România, Cluj Napoca
  • Romania, Cluj Napoca
  • Romania, Cluj Napoca
Afiseaza date contact
Traduceri ale CV-ului
  • Ultima actualizare: 21.10.2013
  • Numar referinta: 91564


Permis de conducere
  • B

Limbi straine

  • Last update: 21.10.2013
  • Reference number: 91564


  • November 2012 - June 2013

    Waiter, The Everglades Club Inc

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Restaurants

    •	Working as part of a team that includes managers, hosts and bartenders
    •	Delivering outstanding food and beverage service to customers
    •	Greeting all guests, using the guests’ name as often as possible
    •	Taking orders from guests
    •	Respond to inquiries regarding meal preparation and service
    •	Regularly follow up with guest tables and promptly fulfill additional requests
    •	Removing dishes and glasses from tables and taking them to kitchen for cleaning
    •	Keeping the place of work and surrounding area clean and organized at all times
    •	Banquet serving –syncronized serving

  • November 2008 - October 2012

    Technical Help Desk, S.C. UPC ROMANIA S.R.L

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Sales: Customer service

    •	Receiving via telephone issues raised about the functioning of Internet services / data / telephony
    •	Provide telephone technical assistance necessary to remedy the damages claimed or delegating problem solving to teams in the field or network administrators after checking for errors via dedicated applications
    •	Tracking the tickets raised in the system ( Clarify- citrix based application) and close them upon verification and validation that the matter is solved.
    •	Informing customers of the progress to resolve issues raised
    •	Telesales - selling Upc products : internet, Voip, digital television
    •	Providing specialized information on the characteristics , operation and instalation of the products
    •	Managing and developing the client portfolio
    •	Organizing and coordinating the relationship with the customer at the highest level of customer care
    •	Presenting, promoting and selling products in accordance with company standards and trade policies
    •	Achieve the monthly, quarterly, annually sales plan 

  • September 2007 - June 2008

    Sales representative, OPTICRIS OPTICA SRL,

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Sales: Sales

    •	Sale of top brand sunglasses,eyewear- prescription glasses :Chanel,Bvlgari, Versace, Prada, Vogue, Byblos, Luxottica, Sergio Tacchini, Ray Ban, Persol,Versus, Miu Miu, Salvatore Ferragamo, Donna Karan, DKNY, Dolce&Gabbana, D&G, Cartier.
    •	Follow the company's selling technique
    •	Presenting, promoting and selling products in accordance with company standards and trade policies;
    •	Sale eyewear and sun glasses, lenses, contact lenses, optical accessories
    •	Achieving sales target imposed by the company


  • 2009 - 2011

    Bachelor's degree, Universitatea Babes-Bolyai

    • Cluj Napoca, Romania
  • 2005 - 2008

    Bachelor's degree, Universitatea Babes Bolyai - Facultatea de Litere -limba engleza

    • Cluj Napoca, Romania


Driving license
  • B

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