93643

Assistant Manager at Astoria, Belvedere, Valul Magic Hotels, Constanta

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 16.10.2013
  • Numar referinta: 93643

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Mediu
Spaniola
Avansat
Romana
Nativ
50%
  • Last update: 16.10.2013
  • Reference number: 93643

Experience

  • May 2013 - September 2013

    Assistant Manager, Astoria, Belvedere, Valul Magic Hotels, Constanta

    • București, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    - Coordinating and supporting the hotel Contractors
    - Managing administrative requests and operative tasks.
    - Managing Reservation Department and Channel Software
    - Supporting the acquisition and maintenance of hotel relationships.
    - Working at the planning and organizational hotels issues
    - Managing payments and invoices
    - Supervising departments like housekeeping, advertising, marketing, food service
    workers and reports to the General Manager if any employee or department is up
    to the company's requirements.
    - Managing and working with several reservation systems/software (Booking, 3D)

  • June 2006 - July 2012

    Call center operator, Teletech Vodafone - Spain,

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    - Communicating with all customers in order to provide complete information in
    accordance with customer’s request;
    - Respond to customer inquiries on account status; researching problems and
    concerns
    - Receiving, register and process customer’s requests and complaints in
    accordance with the specific working instructions.
    - Follow up calls when necessary
    - Updating call center database by entering information; reporting to the Call Center
    Supervisor for any work related issues
    - Selling company's products and services based on customers needs
    - Answering calls in a professional manner, handle inquiries, manage and solve
    issues
    - Back office support for the corporate customers

  • May 2005 - June 2006

    Real estate broker, Ibal Inmobiliaria CB - Valencia,

    • București, Romania
    • Full time
    • Work domain - Sales: Real Estate

    - Managing and advertising clients properties
    - Managing and assisting customers in order to find a home based on their needs
    and budget
    - Setting partnership with the bank brokers
    - Cooperating with other real estate brokers in order to accomplish the customers
    needs

  • May 2004 - May 2005

    Babysitter, freelancer

    • București, Romania
    • Full time
    • Work domain - Services: Au Pair / Babysitter / Care

    .

  • May 2003 - May 2004

    Casier, Barman, ''Horchateria de los Olivares'', Valencia

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    .

  • April 1998 - January 2004

    Promoter, Coca Cola, Philip Moris, Nestle, Zapp Mobile, Constanta

    • București, Romania
    • Full time
    • Work domain - Marketing: PR,Advertisement

    Advertising, Hostess / Promoters

  • June 1997 - September 2002

    Front desk, Forum, Metropol, Sibiu, Apolo- Hotels, Constanta

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    - Administrating all reservations
    - Keeping up to date with current promotions and hotel pricing, to provide
    information to hotels guests, maximizing sales opportunities
    - Conducting regular security checks throughout the day and report any issues to
    line manager
    - Providing reports, as required, for housekeepers and management
    - Being responsible for cash-reservations issues
    - Managing payments and invoices

  • January 2001 - January 2002

    PC Operator, Valcris , Constanta

    • București, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    Software / Programming, Support / Helpdesk, Webdesign

  • January 2000 - January 2001

    Secretary, Free Zone - Agigea, Constanta

    • București, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    - Creating reports ,presentations,letters and documents
    - Using a variety of computer software programs (Office), databases, spreadsheets
    and graphics
    - Dealing with telephone and emails requirements
    - Attending meetings, taking minutes and keeping notes
    - Arranging both in-house and external events

Skills

Driving license
  • B

Foreign languages

English
Intermediate
Spanish
Advanced
Romanian
Native