97626

Receptionist la Sea Chefs River Cruise Vessels

Receptionist at Sea Chefs River Cruise Vessels

  • România, Buzău
  • România, Buzău
  • Romania, Buzău
  • Romania, Buzău
Afiseaza date contact
Traduceri ale CV-ului
100%
  • Ultima actualizare: 20.10.2017
  • Numar referinta: 97626

Obiectiv profesional

To secure a position in a strong firm where I can utilise my experience seeking new challenges in a progressive environment while providing suitable opportunity for career growth and future advancement

  • Anywhere
  • Full time
  • Salariul dorit1700 €
  • Domeniile urmariteInstitutii / Profesii liberale Administratie / Institutii, Office jobs Resurse umane / Psihologie, Servicii Turism
  • Disponibilitate deplasare in interes de serviciuPana la 100% din program
  • Disponibilitate relocareIn tara si in strainatate

Experienta

  • iulie 2017 - Prezent

    Receptionist, Sea Chefs River Cruise Vessels

    • Germania, Germania
    • Sezonier
    • Domeniu - Office jobs: Administrativ

    Greet the guests entering organisation
    Perform check-ins and check-outs of guests
    Answer telephone and direct calls
    Provide  information to callers
    Direct guests to correct destination /directions
    Deal with queries from the guests
    Ensure knowledge of staff movements in and out of organisation
    Monitor visitors access and maintain security awareness
    Prepare and print Dailies, Menus and other required documents
    Receive and sort mail and deliveries
    Responsible of Shop sales, make sure that all items has prices / Charge them on the system
    Schedule appointments for massage, hairdresser and Chef’s Table Restaurant
    Monitor  and maintain office equipment
    Control inventory relevant to reception area
    Tidy and maintain the reception area

  • august 2016 - iunie 2017

    Bar Waitress, Josephine River Services

    • Franta, Franta
    • Sezonier
    • Domeniu - Servicii: Restaurante

    Responsible for the service of beverages to the guests in a friendly and courteous manner in all the restaurants or bars
    Resposible for the cleanliness, maintenance and upkeep of all equipment furniture, stations and Ship’s property
    To check all glasses, crockery and other items needed before putting them in use. To be responsibly minded for the breakage and loss of such items
    To lay up tables, public rooms, side stations; following the instructions of his/her superiors and according to company standards. To clean all seating furniture if needed . To ensures that all items required for the set-up of each table are clean, unspotted and in place
    To be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair
    Be familiar with all menu items, their preparation and service procedure
    To make sure that all beverages are according to menu and list specifications properly presented and be of correct temperatures before being served
    To listen to guest complaints. Rectify wrong doings and any guest demands Inform Bartender/Bar Manager

  • martie 2013 - noiembrie 2015

    Chief de rang, SeaChefs River Cruises

    • Germany, Germania
    • Full time
    • Domeniu - Servicii: Restaurante

    Making sure tables are clean and tidy
    Escort customers to their tables 
    Present menus to patrons and answer questions about menu items, making recommendations
    Explain how various menu items are prepared, describing ingredients and cooking method
    Inform customers of daily specials
    Check with customers to ensure that they are enjoying their meals and take action to correct any problems 
    Serve food and beverages to patrons; prepare and serve specialty dishes at tables as required
    Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 
    Stock service areas with supplies such as coffee, food, tableware,    and linens
    Work with other waiters and be a team player
    Clean and set up the station for the next day

  • iulie 2008 - noiembrie 2012

    Receptionist, Le Meridien Hotel Abu Dhabi

    • Abu Dhabi, Abu Dhabi
    • Full time
    • Domeniu - Office jobs: Administrativ

    Answer telephone, screen and direct calls 
    Take and relay messages
    Provide information to callers
    Greet persons entering the hotel
    Direct persons to correct destination
    Deal with queries from customers
    Monitor visitor access and maintain security awareness
    Provide general administrative and clerical support
    Prepare correspondence and documents
    Receive and sort mail and deliveries
    Schedule appointments
    Maintain appointment diary either manually or electronically
    Organise conference and meeting room bookings
    Co-ordinate meetings and organise 
    Control inventory relevant to reception area
    Tidy and maintain the reception area

  • ianuarie 2003 - iunie 2008

    Head Waitreas, Carnival Cruise Line

    • Atlantic Ocean, S.U.A.
    • Full time
    • Domeniu - Servicii: Restaurante

    Banquet coordinator plans and oversees food, beverage and entertainment events held at restaurants
    Greeting customers at the door
    Seating patrons
    Assisting with preparation of some food items
    Preparing table for the next guests once a party has departed
    Presenting a dessert tray once the main course is finished
    Working with other wait staff members to provide team oriented service
    Cash register operation

  • martie 1999 - ianuarie 2002

    Night Auditor, Hotel Pietroasele

    • Buzău, România
    • Full time
    • Domeniu - Office jobs: Administrativ

    Always greet guests in a friendly and professional manner
    Listen attentively to guests requests
    Perform accurate check-ins and check-outs of guests
    Answer the telephone in a timely and professional manner
    Make reservations over the phone and in person and ensure all aspects of the room reservation procedure are followed, including bookings, confirmations + cancellation policies
    Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift
    Anticipate and address guest’s service needs
    Listening to guest’s complaints or concerns and resolving their issue in a timely manner
    Promote a safe working environment
    Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
    Comply with the Hotel Pietroasa Policies, Procedures and Code of Ethics
    Keep work area neat and tidy
    Uniform and personal appearance are clean and professional
    Manage nightly hotel operations
    Verify revenue from all sources is accurately balanced, follow up on any discrepancies
    Perform end-of day procedures
    Produce daily reports for departments and department heads

Educatie

  • 1994 - 1998

    Colegiu / studii postliceale, Graduate from laboratory of physics and chemistry college

    • Fizica
    • Buzău, România

Aptitudini

Technical mind
Focused and well organised professional
Able to work on own initiative, but communicate with other colleagues and departments when necessary
Excellent communication, presentation and interpersonal skills
Ability to multi task and meet deadlines
Ability to handle stress
Great attention to detail
Team orientated approach
Basic computer skills and knowledge of P.O.S. system
Excellent time management and organisational skills

Limbi straine

Spaniola
Avansat
Bulgara
Avansat
Turca
Mediu
Sarba
Avansat
Araba
Mediu
Romana
Nativ
Engleza
Avansat

Pre-interviu

Cum ti-ai descrie personalitatea?

Onesta,Ambitioasa,Punctuala,Tipicara,Atitudine pozitiva,Stabila, Adaptabila,Prietenoasa

Descrie jobul ideal pentru tine.

Mediu ambiant cu oameni frumosi ,cu atitudine pozitiva si onesti

Esti mai motivat lucrand in echipa sau in mod individual?

Ambele

Poti lucra dupa termene limita, sub presiune, etc?

Da

Care a fost ultima carte pe care ai citit-o?

Calatoria sufletelor

100%
  • Last update: 20.10.2017
  • Reference number: 97626

Career goals

To secure a position in a strong firm where I can utilise my experience seeking new challenges in a progressive environment while providing suitable opportunity for career growth and future advancement

  • Anywhere
  • Full time
  • Salary wanted1700 €
  • Wanted work domainsInstitutions / Liberal professions Administration / Institutions, Office jobs Human Resources / Psychology, Services Tourism
  • Availability for work related travelUp to 100% of the schedule
  • Willing to relocateIn the country and abroad

Experience

  • July 2017 - Present

    Receptionist, Sea Chefs River Cruise Vessels

    • Germany, Germany
    • Seasonal
    • Work domain - Office jobs: Administrative

    Greet the guests entering organisation
    Perform check-ins and check-outs of guests
    Answer telephone and direct calls
    Provide  information to callers
    Direct guests to correct destination /directions
    Deal with queries from the guests
    Ensure knowledge of staff movements in and out of organisation
    Monitor visitors access and maintain security awareness
    Prepare and print Dailies, Menus and other required documents
    Receive and sort mail and deliveries
    Responsible of Shop sales, make sure that all items has prices / Charge them on the system
    Schedule appointments for massage, hairdresser and Chef’s Table Restaurant
    Monitor  and maintain office equipment
    Control inventory relevant to reception area
    Tidy and maintain the reception area

  • August 2016 - June 2017

    Bar Waitress, Josephine River Services

    • France, France
    • Seasonal
    • Work domain - Services: Restaurants

    Responsible for the service of beverages to the guests in a friendly and courteous manner in all the restaurants or bars
    Resposible for the cleanliness, maintenance and upkeep of all equipment furniture, stations and Ship’s property
    To check all glasses, crockery and other items needed before putting them in use. To be responsibly minded for the breakage and loss of such items
    To lay up tables, public rooms, side stations; following the instructions of his/her superiors and according to company standards. To clean all seating furniture if needed . To ensures that all items required for the set-up of each table are clean, unspotted and in place
    To be courteous, warm, smiling while dealing with guests. Be efficient, fast and serve with confidence and flair
    Be familiar with all menu items, their preparation and service procedure
    To make sure that all beverages are according to menu and list specifications properly presented and be of correct temperatures before being served
    To listen to guest complaints. Rectify wrong doings and any guest demands Inform Bartender/Bar Manager

  • March 2013 - November 2015

    Head waitress, Sea Chefs River Cruise Vessels-Cyprus

    • Germany, Germany
    • Full time
    • Work domain - Services: Restaurants

    Making sure tables are clean and tidy
    Escort customers to their tables 
    Present menus to patrons and answer questions about menu items, making recommendations
    Explain how various menu items are prepared, describing ingredients and cooking method
    Inform customers of daily specials
    Check with customers to ensure that they are enjoying their meals and take action to correct any problems 
    Serve food and beverages to patrons; prepare and serve specialty dishes at tables as required
    Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning 
    Stock service areas with supplies such as coffee, food, tableware,    and linens
    Work with other waiters and be a team player
    Clean and set up the station for the next day

  • July 2008 - November 2012

    Receptionist, Le Meridian Hotel Abu Dhabi

    • Abu Dhabi, Abu Dhabi
    • Full time
    • Work domain - Office jobs: Administrative

    Answer telephone, screen and direct calls 
    Take and relay messages
    Provide information to callers
    Greet persons entering the hotel
    Direct persons to correct destination
    Deal with queries from customers
    Monitor visitor access and maintain security awareness
    Provide general administrative and clerical support
    Prepare correspondence and documents
    Receive and sort mail and deliveries
    Schedule appointments
    Maintain appointment diary either manually or electronically
    Organise conference and meeting room bookings
    Co-ordinate meetings and organise 
    Control inventory relevant to reception area
    Tidy and maintain the reception area

  • January 2003 - June 2008

    Head waitress, Carnival Cruise Line-USA ,Miami-Fl

    • Miami Florida, U.S.A.
    • Full time
    • Work domain - Services: Restaurants

    Banquet coordinator plans and oversees food, beverage and entertainment events held at restaurants.
    Taking reservation phone calls
    Greeting customers at the door
    Seating patrons
    Assisting with preparation of some food items
    Preparing table for the next guests once a party has departed
    Presenting a dessert tray once the main course is finished
    Working with other wait staff members to provide team oriented service
    Cash register operation
    Singing Happy Birthday to patrons upon request

  • March 1999 - January 2002

    Night Auditor, Hotel Pietroasele

    • Buzău, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    Always greet guests in a friendly and professional manner
    Listen attentively to guests requests
    Perform accurate check-ins and check-outs of guests
    Answer the telephone in a timely and professional manner
    Make reservations over the phone and in person and ensure all aspects of the room reservation procedure are followed, including bookings, confirmations + cancellation policies
    Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift
    Anticipate and address guest’s service needs
    Listening to guest’s complaints or concerns and resolving their issue in a timely manner
    Promote a safe working environmentLearn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
    Comply with the Hotel Pietroasa Policies, Procedures and Code of Ethics
    Keep work area neat and tidy
    Uniform and personal appearance are clean and professional
    Manage nightly hotel operations
    Verify revenue from all sources is accurately balanced, follow up on any discrepancies
    Perform end-of day procedures
    Produce daily reports for departments and department heads

Education

  • 1994 - 1998

    College, Graduate from laboratory of physics and chemistry college

    • Physics
    • Buzău, Romania

Skills

  • Technical mind Focused and well organised professionalAble to work on own initiative, but communicate with other colleagues and departments when necessary Excellent communication, presentation and interpersonal skills Ability to multi task and meet deadlines Ability to handle stress Great attention to detail Team orientated approach Basic computer skills and knowledge of P.O.S. system Excellent time management and organisational skills

Microsoft MS Office (Excel  and Word basic)

Foreign languages

Spanish
Advanced
Bulgarian
Advanced
Turkish
Intermediate
Serbian
Advanced
Arabic
Intermediate
Romanian
Native
English
Advanced

Pre-interview

How would you describe your personality?

Onest,Ambitious,Always on time,Flexible,Positive Atitude,Friendly,Stable

Describe your ideal job.

Pleasant atmosphere with positive attitude ppl,

Are you able to work effectively in a team or independently?

Either

Can you work according to deadlines, under pressure, etc?

Yes

What is the last book you have read?

The Journey of the souls