98548

Customer Support with English la Red Mountain Management

Customer Support with English at Red Mountain Management

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
100%
  • Ultima actualizare: 27.07.2015
  • Numar referinta: 98548

Obiectiv profesional

Imi doresc un job stabil in cadrul caruia sa imi continui dezvoltarea profesionala

  • Bucharest
  • Full time
  • Salariul dorit500 €
  • Domeniile urmariteIt Telecom Internet / New Media, It Telecom Telecomunicatii, Office jobs Resurse umane / Psihologie
  • Disponibilitate deplasare in interes de serviciuPana la 50% din program
  • Disponibilitate relocareNu sunt dispus

Experienta

  • decembrie 2014 - ianuarie 2015

    Customer Support with English, Red Mountain Management

    • București, România
    • Full time
    • Domeniu - Office jobs: Helpdesk / Suport client

  • aprilie 2014 - octombrie 2014

    Asistent DBA & ITC, Rosegur S.A.

    • București, România
    • Full time
    • Domeniu - It Telecom: Internet / New Media,Suport / Helpdesk,Telecomunicatii

Educatie

  • 2015 - Prezent

    Facultate in curs, Universitatea Athenaeum

    • Informatica
    • București, România
  • 2011 - 2014

    Diploma de facultate, Universitatea Ecologica

    • Psihologie
    • București, România
  • 2009 - 2011

    Facultate in curs, Universitatea de Stiinte Agronomice si Medicina Veterinara

    • Medicina
    • București, România
  • 2005 - 2009

    Liceu / scoala profesionala, Scoala Centrala

    • Filologie
    • București, România

Aptitudini

Permis de conducere
  • B
  • Spirit practic
  • Adaptare rapida la un grup nou

Limbi straine

Engleza
Avansat
Franceza
Incepator
Romana
Nativ

Distinctii

Certificari
Diploma de competente profesionale lingvistice modulul 5B British Council
Diploma Permis european de conducere a computerului (ECDL)
Premii
Multiplu Campion National - Tir - Talere
Voluntariat
Cenzor in echipa Even'Thor
100%
  • Last update: 27.07.2015
  • Reference number: 98548

Career goals

I want a stable job where I can continue my professional development.

  • Bucharest
  • Full time
  • Salary wanted500 €
  • Wanted work domainsIt Telecom Internet / New Media, It Telecom Telecommunications, Office jobs Human Resources / Psychology
  • Availability for work related travelUp to 50% of the schedule
  • Willing to relocateNot willing

Experience

  • December 2014 - January 2015

    Customer Support with English, Red Mountain Management

    • București, Romania
    • Full time
    • Work domain - Office jobs: Helpdesk / Customer Support

    -answer calls, live chats and emails
    -research required information using available resources (Company's CRM)
    -manage and resolve client complains
    -provide clients and prospects with product and service information
    -enter new client information into system
    -update existing client information
    -process orders, forms and applications
    -identify and escalate priority issues
    -route calls and chats to appropriate resource
    -follow up client calls when necessary
    -document all call information
    -managing and developing client's data base

  • April 2014 - October 2014

    DBA & ITC Assistant, Rosegur S.A.

    • București, Romania
    • Full time
    • Work domain - It Telecom: Internet / New Media,Support / Helpdesk,Telecommunications

Education

  • 2015 - Present

    Faculty ongoing, Athenaeum University

    • Informatics
    • București, Romania
  • 2011 - 2014

    Bachelor's degree, Ecological University

    • Phychology
    • București, Romania
  • 2009 - 2011

    Faculty ongoing, University of Agronomic Sciences and Veterinary Medicine

    • Medicine
    • București, Romania
  • 2005 - 2009

    Highschool, Central School

    • Philology
    • București, Romania

Skills

Driving license
  • B
  • Communication skills
  • Practical spirit
  • Interpersonal skills

Foreign languages

English
Advanced
French
Beginner
Romanian
Native

Achievements

Certificates / diplomas
Degree of professional competence 5B British Council language module
European Computer Driving Licence degree (ECDL)
Prizes
Multiple National Champion at Target Shooting
Volunteer
Censor in Even'Thor's team