98672

Assistant Manager at Harvey Nichols Kuwait- M H Alshaya Co W.L.L

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 20.01.2014
  • Numar referinta: 98672

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Spaniola
Mediu
Romana
Nativ
80%
  • Last update: 20.01.2014
  • Reference number: 98672

Experience

  • October 2012 - Present

    Assistant Manager, Harvey Nichols Kuwait- M H Alshaya Co W.L.L

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    •Create schedules to ensure adequate and efficient staffing at all times.
    •Report staff hours to the Payroll department and respond to inquiries.
    •Recruit, interview, hire, and train retail sales staff as required. 
    •Advise Store Manager on staffing needs and personnel issues.
    •Assist Store Manager with duties and tasks as required in a retail environment, and assume the role of Store Manager in his or her absence.
    •Work with Sales Manager and Marketing team to come up with new outbound marketing 
    ideas. Provide input to team to help develop client programs. 
    •Provide feedback from clients to assess possible refinements to existing products and the need for new products. 
    •Facilitate clear communication between retail floor staff and office staff.
    •Schedule Product Knowledge sessions with various sales representatives. 
    •Proactively build and maintain customer relationships. 
    •Ensure that newly-received product is stocked in a timely manner. 
    •Motivate staff and maintain a positive work environment.
    
    
    

  • March 2009 - September 2012

    Staff responsible, INDITEX GROUP ROMANIA- ZARA

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    •Responsible with the new merchandise.
    •Dealing with returns, reservations and orders.
    •Visual Merchandising.
    •Controlling customers and merchandise. 
    •Weekly reports to the brand manager stating sales figures, incidents with customers or staff remarks, ideas for store improvement.
    •Carrying out inventory.
    •Replacing sold items and organizing the stockroom.
    •Training and development of staff.
    •Delegate responsibilities between his/her staff.
    •Training and organizing the store operation in coordination with the store manager
    •Advise customers about the new collection, the clothes they want to buy and provide them any necessary information that they might need concerning this.
    

  • February 2005 - February 2009

    Sales assistant, ELMEC ROMANIA SRL, BUCHAREST

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    DUTIES AND RESPONSIBILITIES:
    •Advise customers about the clothes they want to buy and provide them with  any
    necessary information that they might need concerning this taking care of the new merchandise.
    •Window display and receiving deliveries from suppliers.
    •Train clients on research service, methodology, reports, and company website. 
    •Acquire and effectively communicate responses to client questions.
    •Contribute to team effort and work on special projects.
    •Consistently provide detailed updates on activities to Sales Manager.
    •Work with Sales Manager and Marketing team to come up with new outbound marketing ideas. 
    

Education

  • 2004 - 2008

    Bachelor's degree, Faculty of International Relations and European Studies at the University "Spiru Haret"

    • București, Romania
  • 2000 - 2004

    Highschool, Traian Vuia high school

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Spanish
Intermediate
Romanian
Native