99680

MARKETING ASSISTANT at Best Western Bucovina, Gura-Humorului, Romania, 4 star 130 rooms

  • România, Gura Humorului
  • România, Gura Humorului
  • Romania, Gura Humorului
  • Romania, Gura Humorului
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 20.02.2014
  • Numar referinta: 99680

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Spaniola
Incepator
Romana
Nativ
75%
  • Last update: 20.02.2014
  • Reference number: 99680

Experience

  • August 2005 - Present

    MARKETING ASSISTANT, Best Western Bucovina, Gura-Humorului, Romania, 4 star 130 rooms

    • Gura Humorului, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    - Promote the image& the standards of Best Western International as a professional group.
    - Provide excellent customer services at all times, react to all customer requests positively and deal with them appropriately.
    - Developing, organising, planning and promoting a range of large scale events.
    - Post event tasks, managing evaluation from analysis, thank you emails.
    - Identifying opportunities to up sell.
    - Taking provisional bookings& obtaining written confirmation.
    - Sending out accurate client contracts and ensuring they are signed& returned within appropriate deadlines.
    - Preparing delegate packs, special offers for travel agency and promotional material.
    - Participating a large tourism trade fairs: national and international.
    - Building good client and sponsor relationships.
    - Other duties as requested.

  • August 2002 - July 2005

    HOTEL RECEPTIONIST, Best Western Bucovina, Gura-Humorului, Romania, 4 star 130 rooms

    • Gura Humorului, Romania
    • Full time
    • Work domain - Services: Tourism

    - Welcoming guests to the hotel in a polite, friendly and helpful manner.
    - Check out departing guests using the hotel' accounting system( Meddalion Property Management System).
    - Taking payment from guests in the form of cash or credit cards.
    - Answering telephone inquiries promptly& professionaly& transferring calls on.
    - Dealing with and resolving customer complaints.
    - Managing group bookings for conferencing, the restaurant and accommodation.
    - Keeping up the date on all hotel products, services, pricing& promotional offers.
    - Completing the night auditing procedures with accuracy and attention to detail.
    

Education

  • 2004 - 2006

    Master's degree, "Alexandru Ioan Cuza" University

    • Iași, Romania
  • 1997 - 2001

    Bachelor's degree, " Dimitrie Cantemir" University

    • București, Romania
  • 1992 - 1996

    Highschool, "Alexandru cel Bun"

    • Gura Humorului, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
Spanish
Beginner
Romanian
Native